Dear Valued Customer,
Thank you for choosing DESTEK to serve your rudimentary mobile VR needs.
We've identified an issue for iPhone 12, iPhone Xs Max, iPhone 11 Pro Max, iPhone 12 Pro Max where you may not be able to achieve a properly rescaled VR screen once scanned the QR code inside the headset using Google Cardboard or VR settings.
We're actively working on a fix to rectify the mistake.
Currently, if you are using these phone models, please use the following QR code.
Other phone models have no problem using the original QR code.
We appreciate your understanding and fast response as this enables us to resolve any issue you may have in a timely manner.
We value your business and hope to see you again.
Warmest regards,
DESTEK
11 comments
Tim
hello, the headset will not work correctly with my iphone 12 pro max i get a double vision image
Haytham Fouda
Kindly be advised that I have IPhone 12 Pro Max with IOS 15 and the VR is not working, please solve this problem to allow me to use your VR
Haytham
Not working
Belinda
This doesn’t work
Kavonna Gardner
It is not working
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